Troubleshooting | Birdi Help Center

Skip to main content

Birdi Help Center

English

English

All Collections

Troubleshooting

Troubleshooting

By Kayley1 author19 articles

Technical questions & issues

System requirements

Supported browsers

Mobile requirements

Updating your browser

Choose your browsers downloads folder

Can I work offline on Birdi?

Bugs & troubleshooting

Before logging a bug

How to log a bug

Internet Browser issues

Slow performance and page loads

I can’t see my map

Im unable to export images, annotations or maps

I didn't receive my password reset email

Why did I get a credit or debit card error?

Why have I been charged?

My payment failed or didn't complete

I’m not receiving account-related emails

Why did my subscription automatically renew?

Birdi Help Center

Geospatial software made simple. ISO 9001 and ISO 27001 certified

Team Size

Mid-Large Businesses
Small Teams
Sole Traders & Individuals

Industries

Mining & Resources
Construction
Utilities
Facilities & Maintenance
Government
Consulting
Insurance
Drone Services

Use Cases

Centrally Manage Data
Make Maps for Anything
Assess Assets, Buildings and Infrastructure
Scale Operations with Geospatial Data
Manage Reports & Records
Need Something Else?

Features

Features Overview
Visualize Any Geospatial Data Set
Meaningful Map Tools
Data processing in 2D and 3D
Asset Inspection
Reporting for Key Insights
Manage your Workspace