In this article you will find some of our frequently asked questions and our responses.
Can I try Birdi for free?
Yes absolutely! You can start with a Free account, or a 14-day free trial of our Basic and Pro plans. If you’re interested in Enterprise, we’ll give you a demo of the platform before popping you in on a trial.
Can I pay for Birdi monthly?
You sure can. You do get an X% discount with our annual plans, but we know they aren’t for everyone.
Can I switch between plans?
Yes you can. You can manage your subscription in your Birdi account, which enables you to upgrade or downgrade your plan between billing cycles.
How do I cancel my subscription?
If you’re on the Free, Basic or Pro plan, you can cancel your subscription right within your Birdi account. If you’re an Enterprise customer, you’ll need to contact your Birdi representative.
When does my account get billed?
For your subscription, you’ll be charged monthly/annually from the date you sign up. For any processing or additional storage costs, you’ll be billed at the end of every month.
How does your PAYG processing work?
Every organisation has different aerial intelligence needs. With our PAYG processing, you can scale photogrammetry as and when you need it, and you only pay for what you actually need. If you’re on one of our paid plans, you get a discount on processing costs as well.
How is a gigapixel calculated?
Gigapixel calculation = Megapixel of image multiplied by number of images to produce output divided by one thousand (MP * # of images)/1000).
How do I learn what plan my team is currently on?
To learn what plan you are on click the Billing & Subscription, this will take you to our payment manager where you will be able to see the plan details.
If you have a question we haven't answered above feel free to contact us.