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Creating an account and email verification steps.
Creating an account and email verification steps.

Create an account with your email address, or via google authentication, and follow our verification steps to get started.

Kayley Greenland avatar
Written by Kayley Greenland
Updated over a week ago

This article will help you create an account to access the Birdi platform with your personal email or with a gmail account.

In this article:


Creating an account with your email address

  1. From the signup page, choose the email option.

  2. Enter the email address you’d like to use Birdi for.

  3. Set a secure password.

  4. Verify your email address by following the steps in the email we’ll send you.

You’re all set! Log in anytime with that password and email combination.


You can use your Google email to create a Birdi account.

  1. From the signup or login page, choose Log in/Continue with Google.

  2. You may have to log in or enter authentication codes related to your chosen account if prompted.


Verifying your account

Account verification is the process of verifying that a new or existing account is owned and operated by a specified real individual or organisation.

If you have used your email address to sign up we will send you a link to verify your account.

  1. Click the link within the body of the e-mail

  2. This will take you through to complete our onboarding steps.

If you have not received an email from us, here’s what you can do:

  • Double-check to see if you have entered or registered the correct email address.

  • Check your email’s spam or Promotions (for Gmail) folders. If you found the email in these folders, mark them as “not spam” to make sure you receive future emails in your inbox.

  • Refresh your email inbox as there can be delays in receiving emails sometimes.

  • Resend emails. You can reset your password again.

  • Check with your I.T. or email provider if emails from Birdi are blocked. Depending on how strict your emails are set up, it might be possible that receiving emails outside of your organisation is not allowed.

If you still need help after doing the steps above, contact us.

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